Frequently Asked Questions
How is Orelle different from string floss or a water flosser?
Orelle uses a soft, reusable floss head with gentle electric vibration to slide between your teeth like normal floss, but without the finger-wrapping or awkward reach. Unlike a water flosser, there's no spray and no mess, just real contact cleaning with more control.
Will it work if I have tight teeth, braces, crowns, or implants?
Yes. It may feel snug at first, the same way string floss does in tight spots. The tapered head and gentle vibration help it glide through with a little patience rather than force. Over time it gets easier as you find your rhythm.
Do I still need to floss daily?
Yes, Orelle is flossing, just faster and easier to stick with. Dentists recommend daily flossing, and a 60-second routine is a lot easier to keep up than a fiddly one.
How long does a floss head last?
It depends on your teeth and habits, some people get several uses per head, others replace more often. Swap yours out when it starts to fray or feel less smooth. Every kit ships with your choice of 20 or 50 reusable heads, so you can pick how far you want that supply to stretch.
Should I choose the 20 pack or the 50 pack?
Both packs use the same reusable heads, so it comes down to how you plan to use Orelle. The 20 pack is a low cost way to try it out or cover one person for a few months. The 50 pack works out cheaper per head and suits families, or anyone who would rather not think about reordering for a while.
How long does the battery last?
Orelle is built for efficiency. A single three hour charge over USB-C is enough for 60 to 80 days of everyday use, so you'll be plugging in every couple of months rather than every couple of days.
What's your returns policy?
See our Refunds & Returns page for full details, or reach out via our Contact page, we're happy to help.